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Index » Internet/Computer » Streaming/Media » New Echo (Alexa) Skill Page: 1, 2, 3, 4  Next
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thatslongformud

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Posted: Mar 13, 2018 - 10:57am

good marketing strategy for Amazon I guess, keep everybody dissatisfied with competing hardware to make us want to buy a real Echo.  The "Alexa Enabled" label is confusing though and making me think that Alexa is broken and not my hardware. 
BillG wrote:

Thanks. That's my current understanding of the situation as well.

 


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Posted: Mar 4, 2018 - 8:20am

 brantome wrote:
As I replied to another post, Tunein works because it’s a core echo skill, not a third party add on skill. Sonos is only ‘Alexa enabled’ and like similar devices doesn’t support third party audio, plus core echo functions like calling&messaging, echo multi room audio (I.e. you can’t mix Sonos and echo devices in the same multi room audio group) etc. There’s no sign i’ve seen of this changing in the near future
 
Thanks. That's my current understanding of the situation as well.


brantome

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Posted: Mar 4, 2018 - 2:23am

 Peterrustin wrote:
 BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!


 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 
 
As I replied to another post, Tunein works because it’s a core echo skill, not a third party add on skill. Sonos is only ‘Alexa enabled’ and like similar devices doesn’t support third party audio, plus core echo functions like calling&messaging, echo multi room audio (I.e. you can’t mix Sonos and echo devices in the same multi room audio group) etc. There’s no sign i’ve seen of this changing in the near future
brantome

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Posted: Mar 4, 2018 - 2:18am

 thatslongformud wrote:
Hi, just wondering if there is any progress towards getting the RP skill to work with Sonos One?   Still working fine listening via TuneIn but that doesn't help when I need Alexa to play something different than Porcupine Tree :) 

BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!


 
I take a different view on this  - it isn’t that anything is broken as such, it’s just that Amazon don’t support the same features on ‘Alexa enabled’ devices (including some of their own hardware like fire tv etc) than they do on true blue echo hardware. That's why you don’t have Alexa calling&messaging, echo multi room support etc on Sonos and other third party devices - they’re not echoes. The Radio Paradise skill is not alone on this - even the recently released BBC skill here in the UK suffers the same constraints, and i’d Imagine they have slightly bigger clout, with no disrespect to RP. The ‘problem’ will only go away when Amazon release the necessary APIs to third parties and there’s no sign of that happening anytime soon - for one thing, a fully fledged echo compatible Sonos Play One could potentially have a negative impact on the sale of Amazon’s own hardware.

 

LameBuffalo
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Posted: Feb 17, 2018 - 12:18am

When i encountered, I'm having trouble with your Radio Paradise skill right now...' , i would just keep trying again till i heard, 'Welcome to Radio Paradise' and music started. That's It.
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Posted: Feb 13, 2018 - 2:16pm

 sdwright wrote:
he has a noggin full'O'jelly
 
 
Settle down, Beavis.
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Posted: Feb 13, 2018 - 2:06pm

 BillG wrote:

Haven't heard anything from them, and I haven't had any success at getting the attention of anyone there above minion level.

I do know that our skill is only one of many popular skills that aren't working, so hopefully they're actively working on a fix.

Bugging their tech support & posting in their forum certainly can't hurt.

 
MudMinionsNEWv2
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Posted: Feb 13, 2018 - 12:04pm

 thatslongformud wrote:
Hi, just wondering if there is any progress towards getting the RP skill to work with Sonos One?   Still working fine listening via TuneIn but that doesn't help when I need Alexa to play something different than Porcupine Tree :) 
 
Haven't heard anything from them, and I haven't had any success at getting the attention of anyone there above minion level.

I do know that our skill is only one of many popular skills that aren't working, so hopefully they're actively working on a fix.

Bugging their tech support & posting in their forum certainly can't hurt.
thatslongformud

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Location: CHill


Posted: Feb 13, 2018 - 9:05am

Hi, just wondering if there is any progress towards getting the RP skill to work with Sonos One?   Still working fine listening via TuneIn but that doesn't help when I need Alexa to play something different than Porcupine Tree :) 

BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!


 

BillG
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Posted: Feb 12, 2018 - 1:53pm

 jgobes wrote:
Amazon Echo Feb2018 Fix: RP worked in late December but stopped working "Sorry, having trouble accessing your RP skill right now.... " and support suggested there was an update from RP that may have caused the issue but what he suggested and  does work at this point is "...tell Radio Paradise to start a stream"  with a fix expected from Amazon/RP as soon as they can make it happen.    


 
How are you starting RP?  "Alexa, play Radio Paradise" is the best bet.
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Posted: Feb 12, 2018 - 1:09pm

 jgobes wrote:
Amazon Echo Feb2018 Fix: RP worked in late December but stopped working "Sorry, having trouble accessing your RP skill right now.... " and support suggested there was an update from RP that may have caused the issue but what he suggested and  does work at this point is "...tell Radio Paradise to start a stream"  with a fix expected from Amazon/RP as soon as they can make it happen.    
 
I've asked our developer to check on that.
jgobes

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Posted: Feb 12, 2018 - 7:49am

Amazon Echo Feb2018 Fix: RP worked in late December but stopped working "Sorry, having trouble accessing your RP skill right now.... " and support suggested there was an update from RP that may have caused the issue but what he suggested and  does work at this point is "...tell Radio Paradise to start a stream"  with a fix expected from Amazon/RP as soon as they can make it happen.    



daddiowen

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Posted: Dec 13, 2017 - 10:36am

 Peterrustin wrote:
 BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!
 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 
 
Weird behavior on the Echo Show:  I have one at my home, and it refuses to play RP for the past week (Alexa:  "Sorry, I'm having trouble accessing your Radio Paradise skill right now").  A friend has one at her house, and RP plays consistently.  We are logged into her Amazon account on both devices.  Possibility of conflicting usage?  I dunno, but it seems like we've both used it concurrently in the past.
Peterrustin

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Posted: Dec 12, 2017 - 4:19pm

 BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!


 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 
BillG
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Posted: Dec 11, 2017 - 3:41pm

 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!

Peterrustin

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Posted: Dec 11, 2017 - 2:54pm

 thatslongformud wrote:
 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
I have the same problem on my Sonos One.  Can someone please buy one for Bill so he can figure it out :) 
 
I have escalated this with Sonos. Let’s see if they can fix. It seems possibly to be because there are several stations called Radio Paradise. 
thatslongformud

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Location: CHill


Posted: Dec 11, 2017 - 10:40am

 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
I have the same problem on my Sonos One.  Can someone please buy one for Bill so he can figure it out :) 
Peterrustin

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Posted: Dec 9, 2017 - 2:43pm

I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
BillG
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Posted: Dec 2, 2017 - 7:49am

 waneelover wrote:
Something I've noticed today - We have 2 dot's (named amazon and echo) an echo (named computer) and a show (named Alexa) and if I say, Alexa, play Radio Paradise, it will utilize the skill and play on the show. But, if I say Alexa, play Radio Paradise everywhere (so that we have synced play throughout the house) it will utilize the TuneIn app and play everywhere on it. No matter how I say it, "everywhere" will only work using TuneIn. Not a fan of listening to RP on TuneIn because things start to get spotty after a while with a lot of drop out.

Any ideas on how to fix and get the skill to utilize the everywhere feature?
.
.
And a second question - does listening on 4 devices at once count towards the "listeners per hour" meter and cost RP more in fees?


 
I'm pretty sure the "everywhere" feature only works on certain apps. I'll check with our Alexa developer to see what can be done with that. 

If you're using the "everywhere" feature on TuneIn, that'll count as just one listener.  If you're playing RP via our skill on multiple devices it will also only count as one listener if they're all linked to the same RP account. 
waneelover

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Posted: Dec 2, 2017 - 5:58am

Something I've noticed today - We have 2 dot's (named amazon and echo) an echo (named computer) and a show (named Alexa) and if I say, Alexa, play Radio Paradise, it will utilize the skill and play on the show. But, if I say Alexa, play Radio Paradise everywhere (so that we have synced play throughout the house) it will utilize the TuneIn app and play everywhere on it. No matter how I say it, "everywhere" will only work using TuneIn. Not a fan of listening to RP on TuneIn because things start to get spotty after a while with a lot of drop out.

Any ideas on how to fix and get the skill to utilize the everywhere feature?
.
.
And a second question - does listening on 4 devices at once count towards the "listeners per hour" meter and cost RP more in fees?



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