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daddiowen

daddiowen Avatar



Posted: Dec 13, 2017 - 10:36am

 Peterrustin wrote:
 BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!
 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 
 
Weird behavior on the Echo Show:  I have one at my home, and it refuses to play RP for the past week (Alexa:  "Sorry, I'm having trouble accessing your Radio Paradise skill right now").  A friend has one at her house, and RP plays consistently.  We are logged into her Amazon account on both devices.  Possibility of conflicting usage?  I dunno, but it seems like we've both used it concurrently in the past.
Peterrustin

Peterrustin Avatar



Posted: Dec 12, 2017 - 4:19pm

 BillG wrote:

What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!


 
Bill, Sonos is looking at this. Weirdly, it works great on my Echo. It works on the Sonos One if I say "Alexa, play Radio Paradise on TuneIn"

Anything you could do would be great! 
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Dec 11, 2017 - 3:41pm

 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
What I've heard is that Sonos's implementation of Alexa is broken. There are lots of skills that don't work properly, including ours.

We have a test unit on its way & we'll see what we can do. I'm sure that Sonos is working on it also. I know that the Amazon reviews the unit has gotten would certainly motivate me!

Peterrustin

Peterrustin Avatar



Posted: Dec 11, 2017 - 2:54pm

 thatslongformud wrote:
 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
I have the same problem on my Sonos One.  Can someone please buy one for Bill so he can figure it out :) 
 
I have escalated this with Sonos. Let’s see if they can fix. It seems possibly to be because there are several stations called Radio Paradise. 
thatslongformud

thatslongformud Avatar

Location: don't call it Frisco


Posted: Dec 11, 2017 - 10:40am

 Peterrustin wrote:
I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
 
I have the same problem on my Sonos One.  Can someone please buy one for Bill so he can figure it out :) 
Peterrustin

Peterrustin Avatar



Posted: Dec 9, 2017 - 2:43pm

I just got a Sonos one and I’m excited to use radio paradise with it. If I tell Alexa to play radio paradise, it only says welcome to radio paradise but no music. Any ideas
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Dec 2, 2017 - 7:49am

 waneelover wrote:
Something I've noticed today - We have 2 dot's (named amazon and echo) an echo (named computer) and a show (named Alexa) and if I say, Alexa, play Radio Paradise, it will utilize the skill and play on the show. But, if I say Alexa, play Radio Paradise everywhere (so that we have synced play throughout the house) it will utilize the TuneIn app and play everywhere on it. No matter how I say it, "everywhere" will only work using TuneIn. Not a fan of listening to RP on TuneIn because things start to get spotty after a while with a lot of drop out.

Any ideas on how to fix and get the skill to utilize the everywhere feature?
.
.
And a second question - does listening on 4 devices at once count towards the "listeners per hour" meter and cost RP more in fees?


 
I'm pretty sure the "everywhere" feature only works on certain apps. I'll check with our Alexa developer to see what can be done with that. 

If you're using the "everywhere" feature on TuneIn, that'll count as just one listener.  If you're playing RP via our skill on multiple devices it will also only count as one listener if they're all linked to the same RP account. 
waneelover

waneelover Avatar

Location: Jacksonville, Fl
Gender: Male


Posted: Dec 2, 2017 - 5:58am

Something I've noticed today - We have 2 dot's (named amazon and echo) an echo (named computer) and a show (named Alexa) and if I say, Alexa, play Radio Paradise, it will utilize the skill and play on the show. But, if I say Alexa, play Radio Paradise everywhere (so that we have synced play throughout the house) it will utilize the TuneIn app and play everywhere on it. No matter how I say it, "everywhere" will only work using TuneIn. Not a fan of listening to RP on TuneIn because things start to get spotty after a while with a lot of drop out.

Any ideas on how to fix and get the skill to utilize the everywhere feature?
.
.
And a second question - does listening on 4 devices at once count towards the "listeners per hour" meter and cost RP more in fees?



BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Dec 1, 2017 - 7:07am

 edbollix wrote:
 edbollix wrote:
Restarted everything, disabled and reinstall the skill, Alexa says "welcome to radio paradise" and nothing but silence. Seems to have started yesterday. Just a fyi. I truly enjoy your station. Amazon music works. 
 
Thank you Bill. When you are down my place is quiet and sad ☺️ I appreciate you time and effort and most of all you station. 
 
I'll see what I can find out about RP + Alexa + Sonos.  Unfortunately I don't have any of their nice hardware to test with. Might have to do something about that.
edbollix

edbollix Avatar

Location: Royal Oak, Mi US
Gender: Male
Zodiac: Scorpio
Chinese Yr: Cock


Posted: Nov 30, 2017 - 7:31pm

 edbollix wrote:
Restarted everything, disabled and reinstall the skill, Alexa says "welcome to radio paradise" and nothing but silence. Seems to have started yesterday. Just a fyi. I truly enjoy your station. Amazon music works. 
 
Thank you Bill. When you are down my place is quiet and sad ☺️ I appreciate you time and effort and most of all you station. 
thatslongformud

thatslongformud Avatar

Location: don't call it Frisco


Posted: Nov 29, 2017 - 12:54pm

Same for me.  I got a new Sonos One last week and was excited to start using the RP skill, but so far i have not been able to get it to work.  When I ask Alexa to "play radio paradise" she says there is a problem with that skill.  When i ask her to "start stream on radio  paradise"  I get the welcome but no music 

edbollix wrote:
Restarted everything, disabled and reinstall the skill, Alexa says "welcome to radio paradise" and nothing but silence. Seems to have started yesterday. Just a fyi. I truly enjoy your station. Amazon music works. 
 


Bibaboffel

Bibaboffel Avatar

Zodiac: Leo
Chinese Yr: Rabbit


Posted: Nov 28, 2017 - 10:06pm

 BillG wrote:

We're working on Germany also.

 
Amazing news! Can't wait to get my day started with Echo and Radio Paradise :)
Gomez

Gomez Avatar



Posted: Nov 27, 2017 - 10:33am

BillG wrote:

Yes, they are related & I'm working on it.

 
You’re the Man Bill, Thanks for the best radio station in the world.
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Nov 27, 2017 - 8:16am

 Gomez wrote:
Also on my squeezebox touch the Radio Paradise flac plugin says can’t connect to server“ ? I don’t know wether the 2 issues are related But for a Radio Paradise Junkie it’s all getting very worrying !{#Ask}
 
Yes, they are related & I'm working on it.
Gomez

Gomez Avatar



Posted: Nov 27, 2017 - 5:10am

Also on my squeezebox touch the Radio Paradise flac plugin says can’t connect to server“ ? I don’t know wether the 2 issues are related But for a Radio Paradise Junkie it’s all getting very worrying !{#Ask}
edbollix

edbollix Avatar

Location: Royal Oak, Mi US
Gender: Male
Zodiac: Scorpio
Chinese Yr: Cock


Posted: Nov 27, 2017 - 4:57am

Restarted everything, disabled and reinstall the skill, Alexa says "welcome to radio paradise" and nothing but silence. Seems to have started yesterday. Just a fyi. I truly enjoy your station. Amazon music works. 
BobEaston

BobEaston Avatar



Posted: Nov 27, 2017 - 4:00am

Same for me, I'm afraid. I've just installed the RP skill and while it did play for a few songs, it went silent and has stayed that way ever since. A re-install of the skill had no impact; if I say "Alexa play Radio Paradise", I get "Welcome to Radio Paradise" but no music. If I ask her what's playing, her reply does tie up with what it says on the web browser. So, everything else seems OK - just no music :-(
Gomez

Gomez Avatar



Posted: Nov 26, 2017 - 9:43pm

Got the same problem Alexa says welcome to Radio Paradise then nothing no sound at all tried reinstalling the skill still the same ?
If I ask Alexa what’s playing She responds with the song title even though there’s no sound ?  
tbeaulieu

tbeaulieu Avatar



Posted: Nov 13, 2017 - 4:37am

 BillG wrote:
 tbeaulieu wrote:
Same problem. None of my echos will play rp! I’ve rebooted them multiple times. It says welcome to radio paradise And then silence. When I ask what is playing she says nothing playing. When I ask her to ask rp what’s playing it correctly reports the current song, corresponding to what’s live on my cell phone during the test. This has been the case for at least 2-3 days now.

 
Very sorry about that. Server glitch while I was away for a couple of days. Should be ok now.
 
It’s working now! Thanks Bill!
BillG
Free-Range DJ
BillG Avatar

Location: Left Coast
Gender: Male
Zodiac: Cancer
Chinese Yr: Snake


Posted: Nov 12, 2017 - 6:07pm

 tbeaulieu wrote:
Same problem. None of my echos will play rp! I’ve rebooted them multiple times. It says welcome to radio paradise And then silence. When I ask what is playing she says nothing playing. When I ask her to ask rp what’s playing it correctly reports the current song, corresponding to what’s live on my cell phone during the test. This has been the case for at least 2-3 days now.



 
Very sorry about that. Server glitch while I was away for a couple of days. Should be ok now.
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