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Index »
Radio Paradise/General »
About RP »
Error: Could not retrieve offline list
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Page: 1, 2 Next |
kiwiruth
Location: Christchurch, New Zealand Gender:
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Posted:
Sep 7, 2018 - 8:57pm |
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Same problem today. ð
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baldwin.alex.j
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Posted:
Aug 12, 2018 - 3:59am |
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Hi all,
I've been having this problem since Android 8.0 was updated on my Huawei Mate9 phone. Jared from Cratersoft suggested it might be a 3rd party cleaner app. As I don't have any installed it turns out that the system's automatic cleanup function treats large blocks of cached data very aggressively.
I was able to disable the auto-clean function in a submenu of the storage settings and seems to have done the job.
Hope that can help anyone with similar issues.
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William
Location: Eureka! Gender:
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Posted:
Jul 13, 2018 - 5:48pm |
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rdewyer wrote: BillG wrote: Wow. That's weird. Obviously that's plenty of space.
Rebecca & I both have S7 phones & the only time recently that we've lost anything was during the update to Android 8.0 that rolled out recently. That wiped our caches.
Yes it has me stumped also. Idea..could my Norton for android see this data as "unused" and be automatically deleting it? That's probably it. Try disabling it.
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rdewyer
Location: Faribault, MN Gender:
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Posted:
Jul 13, 2018 - 3:14pm |
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BillG wrote: Wow. That's weird. Obviously that's plenty of space.
Rebecca & I both have S7 phones & the only time recently that we've lost anything was during the update to Android 8.0 that rolled out recently. That wiped our caches.
Yes it has me stumped also. Idea..could my Norton for android see this data as "unused" and be automatically deleting it?
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William
Location: Eureka! Gender:
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Posted:
Jul 13, 2018 - 3:03pm |
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rdewyer wrote: BillG wrote: How much free space do you have on the device you've selected for cache storage?
30 GB on my so card. I save 4.5 hrs at 320 bps Wow. That's weird. Obviously that's plenty of space. Rebecca & I both have S7 phones & the only time recently that we've lost anything was during the update to Android 8.0 that rolled out recently. That wiped our caches.
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rdewyer
Location: Faribault, MN Gender:
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Posted:
Jul 13, 2018 - 2:13pm |
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BillG wrote: How much free space do you have on the device you've selected for cache storage?
30 GB on my so card. I save 4.5 hrs at 320 bps
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William
Location: Eureka! Gender:
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Posted:
Jul 13, 2018 - 2:07pm |
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rdewyer wrote:Both my Buffer and Cache block mysteriously disappear from my Galaxy S8 in a few days, requiring me to download again just before I leave wifi. I have uninstalled and reinstalled RP, changed the Cache and Buffer settings, etc. and I still keep losing them. Does anyone have any ideas? Thanks. How much free space do you have on the device you've selected for cache storage?
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rdewyer
Location: Faribault, MN Gender:
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Posted:
Jul 13, 2018 - 1:51pm |
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Both my Buffer and Cache block mysteriously disappear from my Galaxy S8 in a few days, requiring me to download again just before I leave wifi. I have uninstalled and reinstalled RP, changed the Cache and Buffer settings, etc. and I still keep losing them. Does anyone have any ideas? Thanks.
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Steve
Location: Around My Corner... and Up Yours Gender:
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Posted:
May 26, 2018 - 3:25pm |
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BillG wrote:Should be fixed now.
It's happening now. I cannot download blocks. I tried uninstalling and reinstalling the app. No change.
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appst89
Location: Lebanon, VA Gender:
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Posted:
Apr 29, 2018 - 6:11pm |
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alvaro wrote: alvaro wrote: Happens only with Android app. IPad and amazon fire work ok. Anybody else having the same problem? Solved by uninstalling and reinstalling Android app. Still happening for me. I have uninstalled and reinstalled the app. I got one block to download and now I've been getting the message for over an hour. Any help would be greatly appreciated.
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alvaro
Location: Montevideo, Uruguay Gender:
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Posted:
Apr 29, 2018 - 12:41pm |
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alvaro wrote: Happens only with Android app. IPad and amazon fire work ok. Anybody else having the same problem? Solved by uninstalling and reinstalling Android app.
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alvaro
Location: Montevideo, Uruguay Gender:
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Posted:
Apr 29, 2018 - 6:01am |
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Happens only with Android app. IPad and amazon fire work ok. Anybody else having the same problem?
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alvaro
Location: Montevideo, Uruguay Gender:
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Posted:
Apr 24, 2018 - 5:21am |
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Could not retreive offline list, here in Uruguay, for the last week. Help please! I have only 2 blocks remaining for my offline listening.
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rkray
Location: Portland Iregon Gender:
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Posted:
Feb 21, 2018 - 10:20am |
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rkray wrote:I have been trying to download the offline blocks, but so far I just keep getting the error message. Bill can you kick the server again? Looks like it is working again like it should. Downloaded 2 12 hour blocks of FLAC quality music.
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rkray
Location: Portland Iregon Gender:
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Posted:
Feb 20, 2018 - 1:49pm |
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I have been trying to download the offline blocks, but so far I just keep getting the error message. Bill can you kick the server again?
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alain.brault
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Posted:
Feb 8, 2018 - 1:59pm |
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Indeed it is fixed!
Great phones FUBAR alike....
Thanks!
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William
Location: Eureka! Gender:
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Posted:
Feb 7, 2018 - 5:58pm |
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Should be fixed now.
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William
Location: Eureka! Gender:
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Posted:
Feb 7, 2018 - 3:41pm |
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alain.brault wrote:This seems to be back.
I thought it was my new phone (MotoG5) but my old one is also doing it.
Am I alone?...
This is a brilliant feature!
I'm checking on this. Fortunately it's doing it for me too (that helps in troubleshooting... :-)
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alain.brault
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Posted:
Feb 7, 2018 - 3:38pm |
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This seems to be back.
I thought it was my new phone (MotoG5) but my old one is also doing it.
Am I alone?...
This is a brilliant feature!
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jpfueler
Location: Menominee, Michigan Gender:
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Posted:
Oct 1, 2017 - 7:13am |
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this morning it has gone back to allowing a 7.5 hour stream download,
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